Quality and certifications

Laundry quality system and certifications

A quality system you can audit, not a promise you have to trust.

Count at the door. Every bag counted and itemised at collection, with a signed digital challan.
Inspection sequence. Check-in, sorting, pre-treatment, cleaning, pre-press, pressing, final inspection, assembly and delivery.
Close the loop. Return count reconciled against collection count. Any gap opens a ticket with a photo.
Monthly service report. On-time delivery, count accuracy and rewash rate for your management.

Certified dry-cleaning process, silicone based, with no perc.

Our Diversey laundry chemistry carries ECOCERT certification.

Skin-safe chemistry, tested for contact with skin.

What we do not use

Perchloroethylene (perc)Chlorine bleachMTO solvent

How we care for every order

Your linen is your guest's first impression. We treat it that way.

Each client's batch is processed and packed on its own, from intake to dispatch.

Barcodes and counts follow each item through every station, and you can see its status.

Existing stains and damage are photographed at check-in, so there is never a dispute about what came in.

Programmes chosen per fabric and soil, on skin-safe certified chemistry. No perc, no chlorine.

Soiled and finished items move through separate areas and are never stored together.

Rewash at no charge, and cover up to 5x the cleaning charge for damage under the Swan Guarantee.

We visit, look at what you send and how often, and quote for your volumes. No prices are published.